Why SSI? Scuba Schools International is not just a "certification agency," we're an Education and Business Support Company. We offer a complete Education System to train divers, instructors and instructor trainers, as well as a complete Business System to train employees and business operators. Both systems, if used as outlined, produce successful and predictable results because they are based on detailed procedures. Both systems are also supported by complete product lines to make them easy to implement and use. Scuba Schools International specializes in Personalized Service. Personalized Service means we care about the attention we give to you. For example, a friendly receptionist answers each phone call, our representatives get to know you and work hard to meet your individual needs, and your orders are processed promptly and correctly. We know your reputation is only as good as your suppliers, so we work hard to make you look great. We believe it's preferable to work with people who are pleasant, honest and appreciate your business. Our customer service attitude is "because we care" and we try to live up to it every day. SSI Education System Scuba Schools International training programs and standards are structured, yet flexible, and allow for real-world training. We championed the Universal Referral Program to make it easy for you to refer your customers anywhere in the world. We pioneered home study academics, which saves your instructors time and offers convenience for your customers. Our Instructor Training Course was the first by any agency to produce a valuable, coachable employee trained to teach and sell. We develop innovative and award-winning products. SSI Business System (only available in the United States) We recently launched Scuba University, a comprehensive program that shows you how to integrate your scuba school, retail and travel departments for maximum profitability. We hold regional Business Development Seminars to train staff in sales and customer service. We hold a National Dealers Conference annually to pass along new ideas on running a successful scuba business. It also fosters Dealer interaction and supports Scuba U topics. Personalized Service Instructors cannot purchase education materials and certification cards from Scuba Schools International. They must acquire materials and cards from, and teach through, an authorized Scuba Schools International dealer. On-site monitoring is the most effective method of quality assurance. Every Scuba Schools International dealer has a qualified individual who monitors the instructional staff's adherence to the SSI Training Standards, professional conduct, and performance. We ship product orders within 24 hours, and process certification cards within 48 hours. Your customers are your customers, not ours. Therefore, we keep student names and addresses completely confidential, and do not sell or share them with anyone. To promote your business and create customer loyalty, SSI certification cards, and a number of SSI products, can be imprinted with your business logo.